✨ GENERAL
Q: What currency are prices listed in?
A: All prices are listed in USD (US Dollars).
Q: When do preorders close?
A: Preorders close on Oct 21, 2020.
Q: Will the zine be available to purchase after preorders?
A: We will be holding a sale for any remaining items after the initial shipping period ends. These may be limited in availability, and prices may be subject to change.
✨ SHIPPING
Q: Where will packages be shipped from?
A: All orders will ship from our fulfillment admin in the USA.
Dec 28, 2020 UPDATE: All pre-ordered zines have now been shipped!
Q: Do you ship internationally?
A: Yes, we ship internationally.
Q: What are the shipping fees?
A: Shipping fees are determined by the weight of the product and the destination of the package. We have done our best to keep shipping fees as low as possible for everyone.
Q: When will orders ship out?
A: Our goal is to have all orders shipped by November 29, 2020. This may change to accommodate unforeseen circumstances relating to COVID-19 and global shipping disruptions. If there are any delays during the production phase, all customers will be notified. Please follow us on twitter for updates!
Please note: Possible delays may occur due to the holiday season and COVID19-related restrictions. Though it may arrive sooner, please allow for **at least 4-6 weeks after the order has shipped** for your package to arrive and possibly more time for international orders.
Dec 28, 2020 UPDATE: All pre-ordered zines have now been shipped!
Q: What if my shipping details change?
A: If there are any changes in your shipping information, please contact us as soon as possible at [[email protected]] with your *order number* and your new details.
Dec 28, 2020 UPDATE: as all pre-ordered zines have shipped, it is no longer possible to change mailing addresses.
Q: Will I get a tracking number?
A: Yes, all customers will receive a tracking number via e-mail once the order has shipped.
Q: When will the PDF be sent out?
A: The PDF will be sent out on November 29, 2020.
Jan 10, 2021 UPDATE: The PDF e-mail has now been sent to all customers who purchased the digital bundle/add-on! If you have not received an e-mail or have issues accessing the file, please contact us. .
Q: What happens if my order doesn't arrive?
A: Possible delays may occur due to the holiday season and COVID19-related restrictions. Though it may arrive sooner, please allow for **at least 4-6 weeks after the order has shipped** for your package to arrive, and possibly more time for international orders. If you have any concerns, please contact us at [[email protected]] and we will do our best to help!